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First Haven Realty

Frequently Asked Questions

Everything you need to know about finding, renting, buying, selling and managing property with First Haven Realty.

General Questions

First Haven Realty is a real estate company focused on helping clients find quality properties for rent, shortlet stays and purchase. We aim to make the property experience simple, transparent and professionally managed.
Our property portfolio may include apartments, serviced apartments, shortlet homes, residential properties and buildings available for sale or rent. Availability depends on our current listings.
We provide real estate services based on the locations and properties available within our portfolio. Contact our team with your preferred location and requirements and we can help identify suitable options.

Rentals & Shortlets

Start by telling us your preferred location, budget, property type and desired move-in date. Our team will recommend available properties that match your needs.
Yes. Property inspections can be arranged for eligible listings. Contact our team to discuss the property and arrange a suitable inspection time.
Our shortlet properties are designed for clients who need comfortable accommodation for shorter stays. Availability, rates, check-in requirements and house rules vary by property.
Extended stays may be available depending on the property. Speak with our team about your preferred dates so we can check suitable options and pricing.

Buying & Selling Property

Yes. We can assist buyers in identifying properties that align with their preferred location, property type and budget, subject to available listings.
If you have a property you would like to sell, you can contact our team with the relevant property details. We can discuss your requirements and the available options for marketing and facilitating the sale.
It is helpful to have your preferred location, budget, property type, intended use and any specific requirements ready. Our team can then help narrow down suitable options.

Payments & Process

Payment options and instructions vary depending on the property and transaction. Our team will provide the appropriate payment details before you make a payment.
Additional charges may apply depending on the property, transaction and services involved. We encourage clients to request a complete breakdown of applicable costs before proceeding.
The timeframe varies depending on whether you are renting, booking a shortlet, purchasing or selling a property. Our team will guide you through the relevant steps and expected timeline.

Trust & Verification

Always communicate with our official team and request the relevant property and transaction details before making payment. Where applicable, inspections and verification processes should be completed before proceeding.
This may be possible depending on the property and circumstances. Contact our team with the details of the person representing you so we can advise you on the appropriate process.
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