Privacy Policy

1. Introduction

This Privacy Policy explains how First Haven Realty collects, uses, stores and protects information obtained from visitors, clients, prospective clients and other users of our website and services.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain technical information generated when you use our website.

Personal Information

Depending on the services you request, we may collect:

• Full name
• Phone number
• Email address
• Residential or correspondence address
• Property preferences
• Information submitted through enquiry forms
• Information relating to property purchases or rentals
• Other information you voluntarily provide to us

Technical Information

When you visit our website, certain information may automatically be collected, including your IP address, browser type, device type, pages visited, approximate location and general website usage information.

3. How We Use Your Information

First Haven Realty may use your information for legitimate business purposes, including:

• Responding to enquiries and requests
• Providing property information
• Arranging property viewings
• Processing rental or property purchase enquiries
• Providing real estate services
• Communicating with you about our services
• Improving our website and customer experience
• Maintaining records and business administration
• Preventing fraud, abuse and unauthorized activity
• Complying with applicable legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties.

Where necessary to provide our services, we may share relevant information with trusted parties such as property owners, landlords, developers, professional advisers, service providers, technology providers or other parties involved in a transaction.

We may also disclose information where required by law, regulation, court order, or where reasonably necessary to protect our legal rights, users, employees or business.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and enhance your experience.

You can configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality.

6. Data Security

First Haven Realty takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should therefore understand that transmission of information over the internet carries some inherent risk.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling our business, contractual, legal and regulatory obligations.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Object to certain uses of your information
• Request restrictions on certain processing activities
• Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

First Haven Realty is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the way First Haven Realty handles your personal information, please contact us.